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COVID 19 - Information and School Closure Guide, 

+ family support and safeguarding information

Families in Focus Team have produced a bulletin with activities and information that families can use to keep occupied over the summer break and prepare for return to school in September. Please click on the link to open the attachment -

 Activities Information Support for Families Bulletin.pdf


General Advice to stay safe

In general terms, the government has requested that all UK citizens do the following:

  1. Work and learn from home where possible
  2. Practice social distancing, avoiding unnecessary social contact
  3. Practice good hygiene, washing hands regularly and avoiding touching your face
  4. Self-isolate the whole household for 14 days if you or a household member becomes ill with symptoms including a cough or a temperature
  5. Self-isolate for a period of approximately 12 weeks if you are over 70 or have an underlying health condition.

Please do take note of these requests and adapt your daily routines accordingly, as this will help to delay the spread of the virus and will save lives.

In terms of your child’s education, these measures will have a significant impact. We recognise that you or your child may be feeling anxious about the impact of school closures for them. As  a school, we are working hard to ensure that as far as possible your child is able to continue to engage with learning in a different way through the home learning provided on here, your support in this is appreciated.

Talking about the coronavirus with your children

We have a range of resources and downloadable materials on our website which are available to support you when talking to your children about the Coronavirus:

please visit our web page by following our link here.



Government and NHS guidance about coronavirus (COVID-19)

Closure of educational settings: information for parents and carers - click here

Voucher scheme launches for schools providing free school meals - click here

COVID-19: guidance for households with possible coronavirus infection – click here

Coronavirus (COVID-19): an easy-read guide – click here

Guidance on social distancing for everyone in the UK - click here

Stay at Home guidance for households: illustration – click here

Keeping away from other people: an easy-read guide – click here

What do do if your child is unwell or hurt - a message from the NHS:

Domestic Abuse


If you are a victim of domestic abuse or violence in the home of any kind, there are places you can go to seek help.

You can find support at:


If you need to report something to the police and need urgent help but cannot speak, please follow the guide here: What to do if you need urgent police help through the 999 service, but can’t speak (press 55)

For Bristol based information, please use this link:

Financial Hardship

If you are suffering financial hardship as a result of the Corona virus pandemic, you may be able to access some additional payments from the council.

Follow the link here to take you to the Bristol City Council website where you can assess your suitability and apply if appropriate. 

Support with Food

If you are requiring support with providing food for your family then there are several services that may be able to help you. 

Food Package Helpline - if you or someone you know needs access to food, you can call 0117 325 0450 between 10.00 am - 18.00 pm Monday to Friday. If you leave a message, a volunteer will get back to you. This organisation offers cooked meals delivered frozen for free anywhere in Bristol. This support is not means tested.

East Bristol Food Bank is based in St Marks Baptist church, St Marks Road, Easton BS5 6HX. If you are struggling with getting food, you can pop in and someone will advise you. They are open on Fridays 2.00 - 4.30 pm.

Support for your children's behaviour and mental health


Worried about your child's behaviour or mental health?
Not sure what's usual behaviour or how to find sensible advice? 

HappyMaps is for parents of children of all ages from babies to young adults and is a set of reliable resources recommended by parents and professionals.


Supported by:

BristolMinds   YoungMinds                 childline

Support for children with a special need or a disability (SEND)


Please follow the link for the latest advice and information from central government, the NHS and other resources: 


Also take a look at the SEND section of our website.


Contact Us

(0117) 377 3087

Whitehall Primary School

Johnsons Lane, Bristol, Avon BS5 9AZ